ESPC Dublin25
Conference Sessions
Business & Strategy
IT Excellence in the AI era: Managing Copilot and Agents for Impact and Control
Microsoft 365 Copilot
Level
SPEAKERS
Ben Summers
Microsoft United States
ABOUT THE SESSION
IT teams are the heroes behind successful Microsoft 365 Copilot and agent adoption. In this session we’ll share the work we’re doing to evolve the Copilot Control System (CCS). We’ll share the work we’ve done, including recent news from Ignite 2025, to make Microsoft 365 Copilot deployments successful.
We’ll look at tools to help you with data governance, AI security, tenant customization, and reporting and analytics you need to make informed, data-driven decisions that shape the way your team drives AI adoption and value at scale.
MEET THE SPEAKERS
Ben Summers
Microsoft United States
