Microsoft 365 offers a suite of powerful tools to support communication including Viva Engage, Microsoft Teams, Viva Amplify, Viva Connections, and SharePoint Online which can transform how organizations communicate and collaborate.

Navigating these channels to ensure the right message reaches the right audience at the right time requires strategic planning. Join this session to delve deep into the better practices for leveraging Microsoft 365 communication tools.

Backed by comprehensive user research, this session will provide actionable strategies for determining what-to-use-when, ensuring your messages are delivered through the most appropriate channels for your outcome objectives. We will explore the nuances of each tool, from the community-building strengths of Viva Engage to the collaborative power of Microsoft Teams, the broad reach of Viva Amplify, the seamless integration of Viva Connections, and more structured information management in SharePoint Online.

We will address the critical aspect of managing responses and fostering ongoing engagement. Learn how to cultivate meaningful interactions and maintain productive communication flows within your organization.