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Conference Sessions

Business & Strategy Info

Case Study: 2 years with M365 Copilot – how did we succeed

Adoption / Copilot / Modern Work and Collaboration Info
Level Level 100 Info

SPEAKERS

Karoliina Kettukari – MVP


OP Financial Group Finland

ABOUT THE SESSION

We hopped on the M365 Copilot train right from its launch in November 2023. Fast-forward two years: we have rolled out M365 Copilot for thousands of users, supported active usage with a wide range of adoption methods – and measured the ROI with qualitative and quantitative studies.

OP Financial Group is Finland’s largest financial services group, employing 20,000 people and serving 2.1 million customers. We are the forerunners in technology and modern work. Welcome to hear about our journey with M365 Copilot and beyond!

During this session, you may find answers to questions such as… What has been our most popular Copilot training? What people have been doing with the time they supposedly save? How many % of users feel like they could do well without Copilot? Do agents solve everything?

And many more!

 

MEET THE SPEAKERS

Karoliina Kettukari – MVP

Karoliina Kettukari – MVP

OP Financial Group Finland