You don’t need an app for every scenario. Yes, we are used to forms to be filled out and we love to build apps (e. g. with Power Apps). But chatbots offer a different kind of user interface and can be integrated seamlessly into tools like Microsoft Teams.

Let’s talk about how to use Power Virtual Agents (PVA) to build a chatbot. We will check if the options of Dataverse for Teams (especially the PVA app) are different from the standalone PVA service. After completing and testing, we will integrate the bot into Teams and talk about how to prettify our user interface with adaptive cards.