EPPC 2026
Conference Sessions
Workflow Agents (Frontier): Strengths, Weaknesses, Limitations and Tips
SPEAKERS
Scott Shearer
MVP
Self Employed USA
ABOUT THE SESSION
Workflow Agents (Frontier) are redefining what’s possible with automation—and they deserve a prominent spot in everyone’s automation toolbox. Workflow Agents enable you to describe your process in natural language. With just a prompt, Copilot can design, build, and orchestrate complete, end to end workflows spanning Outlook, Teams, SharePoint, Planner, Approvals, and other Microsoft 365 services.
In this session, we’ll cover key concepts, architecture, and real-world use cases. To make the concepts concrete, we’ll walk through live demos —building and deploying a fully functional Workflow Agent from scratch. You’ll learn how to craft effective natural language prompts, guide Copilot’s design decisions, iterate on generated workflows, and apply best practices for reliability and governance.
Whether you’re a developer, IT pro, or business leader, you’ll leave with practical insights to accelerate automation in your organisation.
MEET THE SPEAKERS
Scott Shearer
MVP
Self Employed USA