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ESPC Dublin25
Conference Sessions

Business End User IT Professional Info

Beyond the Buzz: A real-world Copilot Journey

Adoption / Change Management / Collaboration & Communication / Microsoft 365 Info
Level Level 200 Info

SPEAKERS

Karoliina Kettukari – MVP


OP Financial Group Finland

ABOUT THE SESSION

According to the Microsoft Work Trend Index, 75% of workers globally already use AI in their daily work – and it’s making a significant impact.

An impressive 90% of users report that AI helps them save time, and 83% say they actually enjoy their work more when AI tools are involved. But are these numbers the full story?

Let’s take these statistics in a real-life setting! In this session, I’ll take you on a Copilot journey of OP Financial Group, the largest financial services group in Finland.

You’ll get an insider view of how to implement AI at scale in a large, dynamic organization. This isn’t about surfing the hype or overly optimistic stats – it’s about sharing what really happens when theory meets practice.We’ll explore the good, the bad, and the ugly of Copilot adoption, and how Copilot integrates into daily workflows.  I’ll discuss what we did, how we did it, and what’s next.

Whether you’re considering Copilot for your organization or you already are on the journey, you’ll leave with actionable insights and strategies to help you navigate the ups and downs of AI adoption in the workplace.

MEET THE SPEAKERS

Karoliina Kettukari – MVP

Karoliina Kettukari – MVP

OP Financial Group Finland