Search is no longer simply about “Search”. While Information Overload is the reality of our lives, and everyone talks about Big Data and Internet of Things (IoT), findability gets more and more critical. The “old school” Search Centre experience is outdated – we need something better, something more, something that is more efficient, more user friendly and more helpful. Recognising these challenges is the first step of a long journey. In this interactive workshop, Agnes will introduce proven steps toward being successful with Search, as well as common mistakes which you can avoid if you’re well prepared.

Benefits of attending this tutorial: 

1. Information Overload, Information Architecture and beyond
2. “Old school” Search Centre vs. other Findability options
3. Get a practical action plan with proven steps